“We just wanted to thank you so much for the very beautiful work you did in helping us with one of the worst days we could have imagined. You took wonderful care of our beautiful cat Manooti in November and we will just never regret our decision in traveling up to your beautiful space. We cherish the beautiful paw prints, fur, and special words we will have forever to remind us of him daily. We are just very impressed with you and your service. Thank you so much again!”