“It has been seven days since we lost our beautiful, sweet Loki. And, while his passing has not been easy to accept, your kindness and sympathy during this difficult time has brought tremendous comfort.

“We are so grateful for the compassionate service you provide. Loki was our precious baby and letting him go is heart-breaking. We were so grateful when Cedar Grove Veterinary recommended Life Cycle Pet Cremation and stated you would pick him up from our home. That alone lifted a tremendous burden. And, then you arrived and walked into one of our darkest moments – with your heart open and full of compassion. Just as mine was collapsing into darkness.

“Your kind words and patience with our grieving family will always be remembered. Your physical acts – wrapping Loki in his favorite blankie, allowing me to carry him to your car, and your gentle assurances of his care during the process – were done with deep compassion and respect.

“Your love of all creatures is also apparent in your after-care package. It means so much to us to have his paw print and the little tuft of hair from our little (almost bald) Sphynx’s tail. It’s obvious this was done with respect and care. Thank you. You’ve helped make a devastating loss more bearable.”