(May 2024) “I was out of town when my Jackie boy got really sick and it was time for him to cross over the rainbow bridge. Jack was 13 years old and I had already made arrangements for his aftercare a few months prior. When the day came for him to cross over, he was with my elderly mother that does not drive. Jack was 110 lbs in his prime and about 70-75 when he needed to go to the emergency vet. I was frantically calling everyone I know to help het him to the vet and to help my mom get him the care he needed. It was a holiday weekend and no in-home vets were available so we had no choice but to use the emergency vet across town. My mother could not get our very sick boy into the car nor drive him so she called radiant Hearts for recommendations. They came to get my boy AND my mother. They took them both to the emergency vet with Jackie in a blanket and pillow. They even called the vet in advance telling them to come out to the van so my boy would not be stressed in his final moments. My mon got to hold him while he crossed over. They then drove my mom home and took my boy for his pre-arranged aftercare. I am humbled at the love and compassion of this company. I will sing its praises to all I can and will continue to use services as necessary. A huge thank you with all of my heart to you.”