“Thank you, with all my heart, for taking care of my little girl. Ferguson was part of my life through the good and bad years. She warmed herself next to me by the fireplace. She watched me leave for runs and for work from the upstairs window of every place we lived. She played, she snuggled, and she talked to me. Even though she was already gone when we brought her to your facility, to talk with her one last time in your Reflection Room, and to know that when she left my gasp she was going to be treated with dignity and respect was so important to me.”

“The lovely after-care package was very helpful in our grieving process.”